privacy policy



Last Updated: 27 November 2025  

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our investment platform (“Platform”). By using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy.


1. Information We Collect

      a. Personal Information

        We may collect the following data when you register or use the Platform:

  •  Full name

  • Email address

  • Phone number

  • Country/region

  • Login and account details

  • KYC information (if required)

    b. Financial & Transactional Information

  • Crypto wallet addresses (USDT BEP20)

  • Deposit history

  • Withdrawal history

  • IP address, device identifiers, and login activity for security

    c. Usage Information

  • Website/app activity

  • Cookies and tracking technologies

  • Communication logs with support

2. How We Use Your Information

      We use collected data to:

  • Create and manage user accounts

  • Process deposits, transfers, and withdrawals

  • Provide customer support

  • Improve security and prevent fraud

  • Improve platform performance

  • Comply with legal and regulatory requirements

3. Sharing Your Information

We may share your data with:

  • Payment processors (CoinPayments)

  • Security and fraud-prevention partners

  • Regulatory authorities if legally required

  • Service providers who support platform operations

We do not sell or rent your personal data.

4. Security of Your Information

We implement:

  • Data encryption

  • Secure wallet mechanisms

  • Multi-layer server security

  • Continuous monitoring and fraud detection

However, no online system is 100% secure. Users are responsible for safeguarding their login credentials.

5. Cookies & Tracking

We use cookies for:

  • User authentication

  • Session tracking

  • Analytics and performance

You may disable cookies in browser settings, but certain features may not work correctly.

6. Data Retention

We retain user information for as long as:

  • Your account is active

  • Required for operational or legal obligations

7. Your Rights

Depending on your region, you may request:

  • Access to your personal data

  • Correction of inaccurate data

  • Account deletion

  • A copy of your stored data

Requests can be sent to:  biglife@proton.me 

8. Third-Party Links

The Platform may contain links to external services. We are not responsible for their privacy practices.

9. Children's Policy

The Platform is not intended for individuals under 18. We do not knowingly collect data from minors.

10. Updates to This Privacy Policy

We may update this Privacy Policy at any time. Continued use after updates constitutes acceptance.